Payments & Working Together
This page outlines how payments, deposits, and ongoing services typically work at MEDIATOPIA. Full contract terms are provided before any work begins.
Payments
- Payments are accepted by e-transfer, cash, cheque, PayPal, and major credit cards.
- Quotes are valid for 60 days unless otherwise stated.
Website Projects
- Website design projects typically require a 50% deposit before work begins.
- Remaining balances are due when the site is ready to go live or within 7 days, if arranged in advance.
- Hosting fees begin once a domain is added to the server.
Hosting & Renewals
- Hosting and domain registrations are billed annually.
- Renewal invoices are issued 30–45 days before the anniversary date.
- If a domain or hosting service is not renewed, the website may go offline.
Cancellations & Changes
- If a website project is cancelled after work has begun, time already invested will be billed accordingly.
- Hosting services are generally non-refundable once active.
- Clients are responsible for maintaining communication during active projects.
Revisions & Additional Work
- Most website quotes include a reasonable number of minor revisions.
- Significant changes or additional work beyond the original scope may be billed separately.
Technical Repairs & After-Hours Work
- If a client makes changes that break a website, troubleshooting and repair work is billed separately.
- Emergency or after-hours work may be subject to higher rates.
Full Terms
A detailed PDF outlining full terms and conditions is available upon request and is provided before any contract is finalized.
If you have questions about payments or policies, feel free to get in touch before we begin.